1. Click the red “Register” button on the top right of the fedlearn.com homepage
2. You will then be directed to the platform registration page.

3. On the registration page, enter the four required fields:

   • Full Name – Your first name and last name with a space in between each
   • Email – The email address to be associated with your account
   • Password – A password that must be eight characters long and contain one uppercase character, one number and one special character (e.g., $, #)
   • Confirm Password – Your selected password (and reenter it)
4. When finished, click the red “Create Account” button at the bottom of the page
5. You will then receive a confirmation email from FedLearn with a validation link to complete the registration process. If you don’t see this email in your inbox, please check your spam folder.

Your FedLearn username is the email address attached to your account.

1. Click on “Sign In” on the top menu (upper right) of the fedlearn.com homepage
2. You will then be directed to the platform login page
3. Enter your email (username) and password

1. Click on your name at the upper-right-hand side of any page on the platform to be directed to “My Account”
2. Click the “Logout” button at the upper right-hand corner of the page

1. Click on your name at the upper-right-hand side of any page on the platform to be directed to “My Account”

2. You can then reset or password or add or edit these fields:

   • Profile Picture (image must be less than 3MB)
   • First Name
   • Last Name
   • Email
   • Job Title
   • Agency/Company
   • Country
   • City
3. After you have finished making any changes, click the red “Save” button at the bottom of the page

From “My Account,” you can access a variety of features (from the middle menu on the page):

• Profile – Your account profile information
• History – Your “Completed Content/Courses,” “Continue Watching” and “Bookmarked Courses” (refer to “What is ‘history’ and how do I access?”)
• Analytics – Your individual metrics of success (refer to “What individual analytics (metrics) are available for my review?”)
• Goals – Specific subject areas related to your individual role and responsibilities, progress on reviewing any content/courses related to these topics and any recommended content/courses associated with your goals (refer to “What are ‘goals’ and how do I access?”)
• Notes – Any notes you entered while reviewing a piece of content/course for future reference (refer to “What are ‘notes’ and how do I access?”)
• Purchases – A list of all the courses you purchased. Note: If you click on the name of any course on this list, you can directly access it.

There are two ways to begin. Either:

• Review detailed course descriptions on fedlearn.com by clicking on “Courses” on the top menu of the homepage. Once registered for the platform, you will be directed to that specific course page to purchase or

• Review shorter course descriptions and purchase directly on the platform after you are registered and logged in:

  • Search for courses by clicking the magnifying glass icon at the upper right-hand corner of any page of the platform (just to the left of your name and profile image). Any courses associated with your search will be displayed.
  • After finding a course of interest, click on the course tile to learn more about the course content and price. Note: Some content on the platform (e.g., videos, podcasts, reports and other documents) is available at no cost to you. After clicking on a free content tile, you will be immediately directed to the material for your review.

To purchase:

• Click the red “Buy” button
• Securely input your credit card and other information and click the red “Pay” button. After payment is processed, you will receive a receipt via email.
• Your course will then automatically appear so you can access it (if you wish to access the course on another visit, refer to “How do I access a course I purchased from the FedLearn catalog?”)

1. Click on the magnifying glass icon at the upper-right-hand side of any page on the platform (just to the left of your name and profile imager
2. Type any keywords or the specific course identified (e.g., AIDATA109) and hit “enter”/”return”
3. Applicable content/course tiles will then appear on the screen for your review.

1. After purchasing a course and logging in (refer to “How do I login the platform?”), scroll down the platform homepage until you see the “Purchased Courses” carousel
2. Click on the desired course tile (ignore the price if it is displayed; you will not be charged for the course twice)
3. Click on the red “Go to Course” button to access it

Yes! All content on the platform (e.g., videos, podcasts and reports and other documents) with the exception of FedLearn elearning courses is available at no cost to learners. We have aggregated more than 1,000 publicly available assets from Federal government sources—the Congressional Research Service, U.S. Department of Defense, Intelligence Community, military services and beyond—for your use.

Once you find any free content of interest (refer to “How do I search for FedLearn content/courses?”), click on the content tile for immediate access

Yes! You can share your comments and insights with your fellow learners or ask them questions about a particular piece of content/course. After you have accessed the content/course:

• Type your input in the box under “Add Post” under the “Discussion Prompt” on the right-hand side of any course/content page
• Click the red “Post” button to add

All posts are located underneath the red “Post” button—in descending order with the oldest posts located at the top of the list.
Important note: Only use discussion forums to share comments, questions or insights about the content/content with your fellow learners. If you experience any technical challenges and need assistance, please email helpdesk@fedlearn.com

“History” offers several helpful features (refer to “What features are available via my FedLearn account?”), including:

• Completed Content/Courses – Content/courses you have reviewing/taking
• Continue Watching – Content/courses you have begun reviewing/taking but haven’t finished
• Bookmarked Courses – Content/courses you are interested in accessing in the future

To access, simply:

• Click on your name at the upper right-hand corner on any page of the platform to be directed to “My Account”
• Click on “History” on the middle menu

“Notes” is a helpful feature that lets you jot down any thoughts or important points to remember when reviewing a particular piece of content/course for future reference. To access:

• Once you have accessed a piece of content/course, the black course summary box will be displayed underneath the actual content/course
• In this summary box, click on “Notes” (next to a paper icon) located at the bottom left of the box
• Type any notes under the “Add Note” section

Your notes are also accessible via “My Account:”

• Click on your name at the upper right-hand corner on any page of the platform to be directed to “My Account”
• Click on “History” on the middle menu

“Influencers” are well-known experts from the public and private sectors in a wide variety of topics. You can follow influencers in any areas of particular interest. Searching for any influencers is just like searching for content/courses:

• Click on the magnifying glass icon at the upper-right-hand side of any page on the platform (just to the left of your name and profile image)
• Type in any topics of interest or the individual’s full or last name to see if they are one of our influencers
• Any influencers associated with your search will be displayed.

Once you identify any influencers you’d decide to follow:

• Click on “Influencer” on the top menu of any page on the platform to review your selections
• Scroll down the page to locate anyone of interest
• Click on his/her/their tile to review any new content (e.g., reports, white papers, podcasts, videos) they have shared on the platform.

“My Desk” is where you can view the last course or piece of content/course you accessed on the platform. To access, simply click on “My Desk” on the top menu of any page on the platform

Yes! You can provide feedback by “liking” and rating FedLearn content/courses. Your input is incredibly important to us. Please moment or two to provide any feedback to the benefit of your fellow learners. To do so:

• Click on a content/course tile

• In the black content/course summary box displayed before or after accessing the particular piece of content/course you can:

  • “Like” the course/content by clicking the heart icon under its description
  • Rate the content/course by clicking the stars at the right of black content/course summary box (five stars is the highest rating; one star is the lowest)

If you have more substantial feedback to share about your experience on the FedLearn platform or any content/courses, please email info@fedlearn.com. We want to hear from you!

FedLearn offers a variety of helpful and interesting metrics for learners:

• Z1 Scores: Your knowledge transfer score for a piece of content/course you accessed on a scale of 0–100. Note: Any score of 1 or above is good, as it means some level of knowledge transfer has occurred. This score answer the question: “Are you really learning?”
• Z2 Scores: The average Z1 scores for everyone who accessed a particular piece of content/course on a scale of 0–100. Note: Any score of 1 or above is good, as it means some level of knowledge transfer has occurred.
• Engagement Score: Your level of engaging with a piece of content/course you accessed on a scale of 0–100. Note: Any score of 1 or above is good, as it means some level of engagement has occurred.
• Comments – Total number of comments you have made on the platform
• Likes – Total number of “likes” you have made for any content/courses you have accessed
• Videos – Total number of videos you have accessed
• Podcasts – Total number of podcasts you have accessed
• Texts – Total text files (publications, reports, books and more) you have accessed
• Total Time Watched – Total time you spent watching videos
• Total Time Listened – Total time you spent listening to audio/podcasts
• Total Time Read – Total time you spent reviewing publications, reports and other documents
• Total SCORM Time – Total time you spent in traditional elearning courses
• Top-Five Interactions With Influencers and Peers – Your five highest-rated interactions with any influencers you follow and any peers you have connected with on the platform

There are two ways to access your analytics:

• My Data: Simply click on “My Data“ on the top menu of any page on the platform or

• My Account:

  • Click on your name at the upper right-hand corner of the platform homepage to access “My Account”
  • Click on “Analytics” on the middle menu

You and/or your manager can decide on your specific goals in support of your specific role and responsibilities to determine the type of content/courses you should access in support of your professional development. We call this “My Perfect Brain.” Different broad categories of subjects can be selected and assigned a percentage of importance based on your specific job requirements. The percentages chosen for the combined categories must equal a total of 100 percent.

In addition, on the “Goals” page you can review your real-time learning progress and any recommended content/courses based on your goals.

To access:

1. Click on your name at the upper right-hand corner of the platform homepage to access “My Account”
2. Click on “Goals” on the middle menu

Many problems, server error messages or other page display issues are caused by your browser. Here are some ways to remedy:

• Make sure your browser is a current version of Chrome, Firefox or Safari.
• Check your browser settings to make sure both JavaScript and cookies are enabled
• Clear your browser’s cache. Click on these links for instructions on clearing your cache on different browsers: Chrome, Firefox or Safari

If you experience any technical issues that you can’t remedy on your own, contact the FedLearn help desk at helpdesk@fedlearn.com for prompt support

The help desk is available Monday–Friday from 8 a.m.–6 p.m. Eastern time. If you need support outside of these hours, we will respond as quickly as possible the following morning (and on Monday morning if over the weekend).

The FedLearn honor code, together with our terms of service and privacy policy, are agreements between you and FedLearn. By using FedLearn, you are agreeing to be legally bound by these agreements.

Put simply, the FedLearn honor code states that by enrolling in a course, you agree to:

• Complete all tests and assignments on your own, unless collaboration on an assignment is explicitly permitted
• Maintain only one user account and not let anyone else use your username and/or password
• Not engage in any activity that would dishonestly improve your results or improve or harm the results of your fellow learners
• Not to post answers to any questions within courses (e.g., quizzes, tests) beyond the assessments, themselves

Note: Some of the courses may also have specific agreements for learner collaboration and discussion.